FAQ

Orders & Payments

Q: How do I place an order?

A: Browse therabreaaths.com, add items to your cart, and proceed to checkout. Enter your shipping and payment details, then confirm your order. You will receive an order confirmation email shortly after.

Q: What payment methods do you accept?

A: We accept Visa, Mastercard, and PayPal. All transactions are processed in US Dollars (USD).

Q: When is my payment charged?

A: Your payment method is charged immediately at the time you place your order.

Q: Can I cancel or change my order after placing it?

A: Please contact us immediately at info@therabreaaths.com. If your order has not yet been processed or shipped, we will do our best to accommodate your request. Orders that have already shipped cannot be canceled or modified.

Shipping & Delivery

Q: Where do you ship?

A: We ship exclusively within the contiguous United States (the lower 48 states). We currently do not ship to Alaska, Hawaii, US territories, APO/FPO addresses, or international locations.

Q: How much does shipping cost?

A: Shipping is 100% Free on all orders — no minimum purchase required.

Q: How long does delivery take?

A: Order processing takes 1–2 business days. Once shipped, standard delivery takes an additional 3–5 business days within the contiguous US.

Q: How can I track my order?

A: Once your package ships, we will email you a tracking number. You can use this number on the carrier’s website to follow your delivery status.

Q: What carriers do you use?

A: We ship via USPS, UPS, and FedEx. The carrier is selected based on package size, weight, and delivery destination.

Returns & Refunds

Q: What is your return policy?

A: You may return eligible items within 30 calendar days of delivery. Items must be unused and in their original packaging.

Q: Who pays for return shipping?

A: We do! Return shipping is completely free for all eligible returns within the contiguous US. We will provide you with a prepaid return label.

Q: Is there a restocking fee?

A: No, we do not charge any restocking fees.

Q: How long does it take to get my refund?

A: After we receive and inspect your returned item, refunds are processed within 1–2 business days. Your bank or payment provider may take an additional 5–10 business days to post the credit to your account.

Q: What if I receive a damaged or incorrect item?

A: Please contact us within 72 hours of delivery at info@therabreaaths.com with your order number and clear photos of the issue. We will quickly arrange a replacement or issue a full refund.